Is this product available?
CommerceWhatsApp, Instagram, and TikTok connected to your business
AI that knows your business.
OneChat connects all your channels—not just WhatsApp—with products, inventory, customers, orders, invoices, and other business information. Our AI uses that information to reply and support your team.
OneChatYour business knowledge, connected
Where is my order?
EcommerceWhat is the price of this product?
Retail
What is the status of my repair?
Technical service
Which three-bedroom units are available?
Real estate
Can I view my invoices?
BillingBusinesses that trust OneChat
- Papelería Los Mayoristas
- El Mesón del Arroz Paisa
- Agencia Adonai El Salvador
The problem is not a lack of information
Your business already has the answers. The problem is that they are spread across different systems.
Products, orders, customers, invoices, repairs, and documents often live in separate tools. Finding the right answer still takes time and manual work.
OneChat finds the right information in your business systems.How OneChat works
One question. The right information. A clear answer.
The AI checks your company information before replying. If it cannot find the answer, it hands the conversation to a person with all the context.
Yes. 7 units are available. Estimated delivery: tomorrow.
Do you have the 256 GB iPhone 17 Air in stock?
WooCommerce
Checking inventory…
Business system · Product and inventory lookupYes. 7 units are available.
Estimated delivery: tomorrow.Business examples
Questions customers already ask. Answers based on your business information.
OneChat turns everyday conversations into answers based on the systems your team already uses.
Retail“Do you have this product in black?”
The Agent checks current products, variants and availability before replying.
Technical service“What is the status of my repair?”
The Agent identifies the customer and finds the latest repair status.
Distribution“What is the current price and availability?”
The Agent checks current product, price, and inventory information before replying.
Real estate“Show me three-bedroom units within my budget.”
The Agent searches availability and compares price, area and delivery information.
What OneChat can do
What OneChat can do with your business knowledge.
Examples of what OneChat can look up for customers and teams. What is available depends on each company’s systems.
Commerce
Help customers from product discovery through checking the status of an order.
Common requestsSearch products · Check inventory · Check prices · Check orders
Customers and pricing
Recognize each customer and show the commercial information that applies to their company.
Common requestsIdentify customers · Check personalized prices
Pharmaceutical
Help customers find medicines and check stock, prices, and applicable promotions.
Common requestsSearch medications · Check inventory · Check personalized prices · Check promotions
Technical service
Keep customers informed about the status and details of their equipment repair.
Common requestsCheck repair status · Check service details
Real estate
Find and compare properties by project, availability, and customer preferences.
Common requestsCheck real-estate projects · Search properties · Compare properties
Billing
Help customers check invoices, quotations, and recent purchases from the conversation.
Common requestsCheck invoices · Provide invoice copy · Check quotations · Check purchase history
Much more than a chatbot
The difference is not speaking. It is knowing when to answer.
A chatbot can handle frequently asked questions. OneChat adds your business information and keeps the conversation moving when a person should take over.
A conventional chatbot
A practical choice for recurring questions and predefined customer journeys.
- Usually relies on predefined content
- May follow rigid flows
- Can answer from isolated information
- Needs another path when context is missing
Best suited to predictable conversations that can be prepared in advance.
OneChat
Connects each conversation with the systems your team already uses.
- Finds information in your business systems
- Replies with the conversation context
- Only answers when it finds the information
- Hands the conversation to a person when needed
Customers receive a useful answer, while your team keeps the context when it needs to continue.
The complete OneChat platform
Connected intelligence, delivered wherever your customers are.
18+ channels
WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, web chat, email, SMS, Voice and more in one operation.
Explore channelsVisual automation
Build journeys, rules and human handoffs with a visual editor, APIs and advanced logic.
Explore the platformCloud PBX and IVR
Operate business calls with virtual numbers, menus, routing, recording and compatible CRM integrations.
Explore OneChat VoiceCustomer stories
Human outcomes still define the value of the technology.
“My time is precious, and OneChat has helped me get it back. I am genuinely impressed.”
Álvaro HoyosFrisby / ISM“It is the best platform I have tried, and the OneChat team is extremely responsive.”
Natalia SierraOranguZú“Our OneChat AI Agent is the construction company’s star salesperson.”
Esteban AguilarProyectos UrbanosQuotes translated from Spanish; names and company attributions remain unchanged.
Your business stays in control
Connect AI to your systems with clear control.
OneChat connects AI to your business systems without showing provider credentials in the conversation.
- The AI only checks the information you enable
- Provider credentials remain protected
- Each connection follows the permissions you define
Questions, answered
Everything you need to start with confidence.
How does OneChat access company information?
OneChat connects to your business systems to find the information the AI needs. Provider credentials are not shown in the conversation.
Which business systems can I connect?
The integrations page shows the systems OneChat can currently connect. What you can look up depends on the system and your company’s setup.
Which channels can I connect?
You can connect WhatsApp, Instagram, Facebook Messenger, Telegram, web chat, email, SMS and many more channels from a single inbox.
Can AI hand a conversation to a person?
Yes. OneChat can detect intent, collect context and route a conversation to the right teammate while preserving the complete history.
Do I need a credit card for the trial?
You can start a 14-day free trial and explore the platform before choosing the plan that fits your team.