Sell with current information
Help customers find products, availability, prices, and orders from the channels they already use.
Connect your channels to your business
Connect your business with OneChat.
Bring products, inventory, customers, orders, invoices, repairs, properties, and other business information into conversations on WhatsApp, Instagram, TikTok, and your other customer channels. OneChat uses artificial intelligence to help answer with that information.
WhatsApp, Instagram and TikTokProducts, customers and ordersInvoices, repairs and properties
Channels connected to business information
Put your company knowledge into every customer conversation.
OneChat connects WhatsApp, Instagram, TikTok, and your other customer channels with products, inventory, customers, orders, invoices, repairs, properties, and other information in your business systems.
01WhatsApp · Instagram · TikTok
02OneChat
03Business systems
04Useful answers
Serve without making customers wait
Answer common business questions using information from your connected systems.
Keep your company in control
Choose the systems and business information OneChat can use in each operation.
Bring in a person when needed
Hand the conversation to a teammate with its context preserved.
Business systems connected to OneChat
Connect OneChat with the systems that power your operation.
Explore the products, customers, orders, invoices, properties and repairs OneChat can consult with each connected system.
Ecommerce
WooCommerce
Products, prices, inventory, recommendations, orders, policies and tracking.
What OneChat can do with this system
- Search products
- View product information
- Check inventory
Ecommerce
Shopify
Products, variants, collections, inventory, orders, policies and fulfillment.
What OneChat can do with this system
- Search products
- View product information
- Check inventory
Enterprise commerce
VTEX
Catalog, SKUs, categories, prices, inventory and orders by sales channel.
What OneChat can do with this system
- Search products
- View product information
- Check inventory
ERP and billing
Siigo Nube
Synchronized products, customers, invoices, purchase patterns and quotations with secure links.
What OneChat can do with this system
- Search products
- Check inventory
- Check prices
Business management
Pony Pro
Products, customers and orders, with authorized order creation and PDF receipts.
What OneChat can do with this system
- Search products
- View product information
- Check inventory
Real estate
SmartHome
Projects, units, availability, price ranges and side-by-side comparisons.
What OneChat can do with this system
- Check inventory
- Check prices
- Check real-estate projects
Technical service
Fixably
Repair status, estimates, parts, interaction traceability, rules and customer notifications.
What OneChat can do with this system
- Identify customers
- Check repair status
- Check service details
Pharmaceutical ERP
Sinergia ERP
Connect Sinergia ERP with OneChat so customers can check medicines, availability, personalized prices, promotions, and recent orders directly from WhatsApp.
What OneChat can do with this system
- Search products
- Check inventory
- Check prices
Natural conversations
Everyday questions the Agent can resolve.
“Is this product available and what is its current price?”
“What is my order status and how can I track it?”
“I need a copy of my invoice.”
“I want to buy again what I ordered last time.”
“Show me projects within my budget.”
“Compare these options by price, area and availability.”
“What is the status of my repair?”
How it works
From business information to useful customer service in three steps.
Connect your channels
Bring WhatsApp, Instagram, TikTok, and your other customer channels into OneChat.
Connect your business information
Choose the systems and information OneChat needs for your operation.
Start serving
Artificial intelligence finds information, answers customers, and brings in your team when needed.
A connection for your system
Don’t see your system?
Tell us what platform you use and what you want OneChat to do. Our team will review the connection and the next steps.